Go beyond human scale with AI for documents, emails and voice Put Natural Language Processing at the center of your digital transformation
Automate access to key knowledge for your business
Transform information overload from emails, support tickets, calls, requests, and surveys into easy to use data
Recognai makes AI solutions to help organizations cope with information overload and move faster, further, happier.
We enable companies to turn unstructured data into valuable information, as a prerequisite for high-quality digital processes. To achieve this, we provide easy access to cutting-edge technology in natural language processing and machine learning.
Use cases
Use cases
Automatic classification
Automate manual work in customer data quality processes
Data stewards invest significant time performing repetitive, tedious tasks to improve the quality of large customer databases.
Automate part of these efforts with Biome machine learning models, which learn directly from past decisions of data stewards.
Use cases
Data extraction
Understand customer requests and sentiment about products and services
Companies need to understand their customers requests and demands to improve strategic decisions. Most of these requests come in different forms of unstructured data such as emails, voice recordings and free- text webforms, making them challenging to analyze.
Custom analytics dashboards to visually extract insights from emails, customer support calls and service apps. Every message is automatically classified into relevant custom-made categories and made available for in-depth analytics and reporting.
Use cases
Automatic classification
Make previously unreachable data accessible to business teams and data analysts
Business and engineering teams need to invest significant resources to analyse supplier and contract documents. This information, spread across different documents and IT systems, is key to making procurement and engineering processes more efficient.
Support data collection from technical and legal documents with Biome Data extraction, highly reducing manual data collection efforts.
Our technology
Automatic classification
- the topic of a call to your call center
- to which industry a company belongs
- whether incoming emails are requests for quotations or orders
Enable automatic processing by helping decide...
Data extraction
- legal form of a company
- material or product attributes
- claims and clauses from legal documents
Make information contained in text fields or documents avai-lable for automatic processing, such as...
Similarity
- the same person in a customer database
- repetitive customer requests
- similar arguments or clauses in legal documents
Avoid duplication and automate processes by identifying documents or records that refer to...